Staff

Our Staff

The staff at Woodside Grange are fully-trained, dedicated and entirely focused on the needs of our residents. We are committed to delivering the highest standards of professional care and creating a warm, caring environment. We are proud to have a very low rate of staff turnover, with a great deal of our staff being with us for many years, ensuring that we can provide a continuity of care.

Jackie

Care Manager

Jackie has worked at Woodside Grange for 9 years. She previously worked in Nursing as her first job in the care industry and found that it was something she felt she wanted to do for the rest of her life. Jackie found that she took real pleasure from caring for people and has never looked back since.

Jackie has remained loyal to Woodside Grange with support from the owners who have encouraged her to progress further in her career. Starting off as a care assistant Jackie was promoted to a Senior Carer role within 2 years. After only another 2 years she was once again promoted to the role of Deputy Manager and she has been in this position since then.

As with all of our staff in all departments Jackie finds the work environment in Woodside Grange to be friendly and open. Jackie will always encourage any member of staff to come to her with any problem they have and she makes sure the staff know this on a regular basis. There is always an open door policy at Woodside Grange.

There is an encouragement of the belief that the staff are part of a team and a family rather than people just putting a shift in at work. This has been a constant theme at Woodside Grange for years and Jackie has continued to maintain that philosophy since her promotion.

Jackie will always encourage every member of our team to interact with our residents on a personal level as well as care. At Woodside Grange we strive to make our residents feel like this is their home and Jackie is the one that ensures that this is, and always will be, our philosophy at the home.

Jackie is currently working on attaining here Level 5 Manager’s award and also has many more qualifications which include :

NVQ Level 3
Dementia Training
Building and Motivating an Effective Team
Medication Training
Health and Safety
Fire Safety
Relationship Centred Care

Jeff

Senior Carer

Jeff has worked at Woodside Grange for over 10 years now and has remained loyal to us as a result of the family feeling that runs through not only the work force but our residents at the home.

Jeff is one of many members of our staff who excel in a work environment that is conducive to their style of care. As with all of our work force he has an attitude towards care that is much more than catering to a person’s basic needs. Making people feel comfortable and at home is a massive priority here and Jeff will always lead other members of staff in that direction with regards to taking care of our residents.

Jeff has also remained at Woodside Grange for so long as a result of the training that he has been provided with by the home which has resulted in him obtaining a senior role and becoming the excellent carer that he is today.

This training includes nearly 30 training courses over his career. These range from education in all aspects of care for the elderly to general health and safety around the home and the residents. His qualifications consist of:

Dementia Awareness
NVQ Level 3 Medication end of life care
Fire Safety
Manual Handling

As well as the numerous training courses and qualifications he has gained Jeff has also worked his way up to the role he is in now through his personality too. He is very friendly and comforting with the residents for every minute of his day and has a brilliant understanding of how to organise our staff, meal time for our residents, their tea time, their medication and also going out of his way to accompany residents for hospital appointments whenever it is needed.

Wendy

Care Assistant

Wendy has been working with us at Woodside Grange for over 9 years. She enjoys the fact that every member of the staff strives to give as much independence as possible to all of our residents.

She enjoys working with the elderly very much and Wendy makes this very obvious with her commitment to her job and relationship with the residents that she cares for.

She has felt comfortable and happy working at Woodside Grange for such a length of time as a result of the support from our staff, the providing and encouraging of development in her career with regards to training and the general atmosphere of the work environment.

While working at Woodside Grange Wendy has attended many training courses with regards to care for the elderly and has gained the following qualifications:

Diploma in Health and Social care
NVQ Level 3 in care
Two courses on ‘Enablement and Communication’
Home Management and Family Care

Wendy has attended numerous courses for education in the field which include health and safety in the care home, numerous courses on care for residents suffering from dementia, enabling the everyday lives of our residents, medicines for the elderly, food hygiene, moving and handling of the residents with limited capacity of movement and fire safety.

Wendy’s philosophy with regards to caring for the elderly is very simple and effective. She believes that the individual should be treated with respect and dignity and made to feel at home.

Wendy also enjoys talking to and getting to know each individual person and finds listening to stories about their life very interesting.

Wendy would like to further her training and qualifications all the time and is always looking into any chance she can get to do so.

Stephen

Night Care Assistant

Stephen has only been with us for a short period of time but has made an instant impression with his level of care, compassion for the people he cares for and his on going enthusiasm for his job.

“I really enjoy coming into work at Woodside Grange. I don’t class it as a job as I am passionate about what I do and feel like this is a great place to work.

We, as a team of carers are here because we care so much for our service users. We just want them to live life to the full and to provide a level of comfort and care that is way beyond doing the minimum required for our residents.

The senior members of staff and the management are very approachable and really look after their staff and are right by the side in the day to day care of our residents”

– Stephen

As a carer Stephen enjoys his role very much as his philosophies on caring for the elderly fit in perfectly with the general ethos of Woodside Grange. With all of our carers at the home we expect a level of care that is not simply just doing the bare minimum for our residents but to make them feel at home and attend to every need or worry they have.

Our level of personal and interactive care for our residents is one of our top priorities here and this fits in with Stephen’s outlook on care perfectly.

Stephen has his NVQ Level 2 and is looking to obtain Level 3 as soon as the opportunity arises.

In the future Stephen would like to work towards obtaining a senior role and has a keen interest in mental health and counselling.

Outside of work Stephen enjoys getting involved with charity work. He spent time in Africa just before he started work here at Woodside Grange where he helped to build a school for the Children. He also does a lot of fund-raising for Scope and sponsors an orphan on a monthly basis and is heading back out to Africa next year to help build an orphanage.